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Old 09-07-2007, 11:48 AM   #5 (permalink)
Wobbly Goblin
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Default RE: Microsoft to retrofit Xbox wheel

Greetings from Amazon.com.

We have recently learned that Microsoft Corporation is taking the precautionary measure of providing its customers with a free retrofit to the Xbox 360 Wireless Racing Wheel. The Wheels were manufactured during 2006 - 2007. A component in the Wheel chassis may in rare cases overheat and release smoke when the AC-DC power supply is used to energize the Wheel.

There have been no reported incidences of fire, personal injury or property damage due to the Wheel malfunction. Despite no known safety incidents, Microsoft Corporation is advising customers about this because of their strong commitment to ensuring that their products are safe and perform to their design specifications.

Our records indicate that you have purchased one of the Xbox 360 Wireless Racing Wheels listed in this notification through the Amazon.com website and are therefore affected by this safety notice and retrofit.

Owners of the Xbox 360 Racing Wheel should contact Microsoft toll-free at 1-800-4MY-XBOX to register to receive the retrofit and protect against the potential hazard described above. Owners can also print out the retrofit form by going to:

http://www.xbox.com/en-US/support/sy...elretrofit.htm

Instructions will be provided with the retrofit. Microsoft Corporation is notifying and will be coordinating their response activities with the relevant regulatory agencies as required. This may impact retrofit delivery dates.

Owners of the Xbox 360 Wireless Racing Wheel should stop using the AC/DC power supply until they have obtained their retrofit. Owners may continue to operate the Wheel using battery power. While operating in battery mode, the force feedback feature will not be available. Once retrofitted, owners may run the Wheel using AC power and reactivate this feature.

If you purchased this item as a gift for someone, please notify the recipient immediately and provide them with the information on the Microsoft Website concerning these safety issues.

We regret the inconvenience this precautionary measure has caused you but trust you will understand that the safety of our customers is our highest priority.

Thanks for shopping at Amazon.com.

Sincerely,

Customer Service
Amazon.com
http://www.amazon.com/
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