How many people have had to call tech support?

TreeTopFlyer · 10-05-2007, 01:02 AM

What's been your experience with Microsoft's Xbox Live tech support?

The Green Guy · 10-05-2007, 01:18 AM

Takes too long. I couldn't load GRAW 2 because it said I needed an update, but no update could be found. After a couple of calls and finally reaching some one who was able to find the instructions on how to reflash your download cache. It was a bit comical, but I would rather have had it been a nice quick, pleasurable experience ... like the first time you get laid!

TreeTopFlyer · 10-05-2007, 01:49 AM

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The Green Guy - 10/5/2007 7:18 AM Takes too long. I couldn't load GRAW 2 because it said I needed an update, but no update could be found. After a couple of calls and finally reaching some one who was able to find the instructions on how to reflash your download cache. It was a bit comical, but I would rather have had it been a nice quick, pleasurable experience ... like the first time you get laid!

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What?! No poll submittal?

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DESTOROYER · 10-05-2007, 05:23 AM

There is one tech support that I have dealt with that actully knew what hey were talking about, and that was Motorola, other than that, my pet rock knows a whole lot more.

Wobbly Goblin · 10-05-2007, 06:40 AM

It's no secrete that I've had a ton a bad luck with 360(s). That said, I've spent a crap load of time trouble shooting problems with those clowns and I can honestly say that I have never met one that knew what he/she was doing. Hell, most of them don't even own a 360! They're just reading off some step-by-step Microsoft trouble shooting guide. There was one exception in where I was asked to us a paper clip to try and open a stuck DVD drive. I told the guy that he was out of his freaking mind and refused to do it. In fact, eventually it got to the point where I refused to trouble shoot anything. I'm sure it was obvious by looking at whatever records they have access too that I had already jumped through their hoops several times, so they just said ok...we'll send you another shipping box.

The Green Guy · 10-05-2007, 11:36 AM

Quote:

TreeTopFlyer - 10/5/2007 7:49 AM

Quote:

The Green Guy - 10/5/2007 7:18 AM Takes too long. I couldn't load GRAW 2 because it said I needed an update, but no update could be found. After a couple of calls and finally reaching some one who was able to find the instructions on how to reflash your download cache. It was a bit comical, but I would rather have had it been a nice quick, pleasurable experience ... like the first time you get laid!

</p>

What?! No poll submittal?

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LOL, my bad didn't even see it! My head hasn't been screwed on straight lately.